City Motor Auction Terms & Conditions

Help and Assistance

For help and assistance regarding the simulcast bidding system please contact BidsOnline
02 8850 1192 or visit www.bidsonline.com.au

Register to bid

Please register here to obtain a bidder's number. As soon as you register you will receive an email with your bidder number.

If you are a Motor Dealer and already registered with other auctions using the BidsOnline Simulcast Software, you can use the same bidder number to bid at City Motor Auction Group.

Terms & Conditions

When you logon to the auction you will be asked to accept our auction terms and conditions. These are important and you should read through them. You are buying a vehicle at auction and if your bid is successful and the auctioneer says ‘Sold’ you have entered into a legally binding contract to purchase the vehicle. Please see our terms and conditions.

Deposit (Private buyers)

When you logon to our auction you will be asked to enter your credit card details. We take a pre-authorisation of $500 on your credit card. If you successfully bid on a car we will charge your credit card with $500 as the deposit. If you do not buy a car then the authorisation of $500 will lapse in 3 -5 days. The lapse time depends upon your credit card provider.

Payment Security

Credit card details once entered are passed direct to our credit card provider system using 128SSL Technology. Credit card details are not stored on our web site.

Warranty

You should be aware that there is no statutory warranty given by the auctioneer for a car bought at auction. Why is this ? The auctioneer is selling on behalf of the owner of the car and is not responsible for the condition of the car. The auctioneer prepares an inspection sheet but does not carry out a full mechanical check. You should take the opportunity to inspect the cars yourself before you bid at our auctions. Our auction is open 6 days a week and you are welcome to visit us and inspect the cars.

Many late model cars carry the manufacturer’s warranty. You should check with the manufacturer to ensure the warranty is transferable.

Title

City Motor Auction group guarantees the title of all cars sold at auction. This is because many finance companies who consign repossessed cars to auctions will not release their lien (or PPSR) on the car until they have been paid. Once you have paid for your car the funds are transferred to the owner or finance company and the lien is lifted.

Sold

If you are the highest bidder and the auctioneer says ‘Sold’ then you have entered into a legally binding contract to purchase the vehicle. Your credit card will be charged with a deposit of $500 and you will receive an invoice by email for the balance of the vehicle. Please confirm the Buyers Premiums and Administration Fees before making payment.

Can I withdraw a bid.

No, you cannot withdraw a bid. Please be careful when bidding on the internet.

The auctioneer did not acknowledge my bid

The streaming video and sound is approximately ½ second behind. This may be longer if you have a slow internet connection. Consequently if you bid based upon hearing the auctioneer’s voice the auctioneer may have already taken a bid from the floor. You should bid based upon the bidding button. There is no delay with the bid button.

I can’t log in at the auction time, can I enter an absentee bid.

Yes, logon and view the catalogue listing. Click on the lot and enter your maximum bid. The system will automatically bid on your behalf during the auction.